SaaS Product Description

DBS Lead and WhatsApp Automation Suite.

A web-based SaaS platform that helps businesses capture, qualify and manage customer enquiries from websites, WhatsApp, campaigns and service workflows.

Website Chat

AI Lead Capture

Visitors can ask questions, select services and submit name, phone, email and requirements. Leads are saved in a dashboard for follow-up.

WhatsApp

Business Automation

Clients can connect WhatsApp Business workflows for approved templates, customer replies, enquiry routing and communication reports.

Dashboard

Client Management

Teams can review leads, tickets, service requirements, chat history, status, comments and timeline from an admin dashboard.

Product Lines

DBS SaaS product lines include HR Recruitment SaaS, School Management SaaS, Travel Booking SaaS, WhatsApp Automation SaaS and AI Website Chat Lead Capture.

Who Uses It

The platform is designed for recruitment agencies, schools, travel agencies, real estate businesses, retail businesses, repair services, clinics, local service providers and companies that need faster customer response.

How Platform Data Is Used

Platform data is used to deliver the client-requested service: receive enquiries, send approved messages, manage interactions, show reporting and support customer follow-up. DBS Consultancy does not sell client customer data.

Business Category

DBS Consultancy operates as a consultancy and SaaS technology provider for business communication, automation and digital workflow management.

DBS Chat Assistant